FAQs

How long will it take for my order to ship?

Most orders ship within 1 business day, but some could take up to 3 business days to ship.

How soon can I expect a reply to my email?

We will answer your email as soon as we are able to. For simple inquiries, you may get a response within an hour. For more complicated requests, it could take up to 24 hours.

How do I get a refund?

If you would like a refund, please email us at info@tcestore.com with the request. Please include your order number, along with the reason for the refund. Because of the state of some of the merchandise, a refund may be denied if the product has already been used.

Do you ship outside of the Unites States?

Unfortunately, we do not currently ship outside of the United States. We plan to offer international shipping in the future, so stay in touch and you'll be the first to know.